August 2011 Archives

Since helping redesign the front page and sitting with the team for a few days, I’ve been acting as a kind of unofficial pseudo-techie-in-residence in the “You tell us” open thread on Comment is free. They are mostly a good-natured bunch. Unusually today, an information architecture question cropped up in the thread

We had our first “UX drop-in” at the Guardian yesterday, and judging by the waiting list to get tickets and the reaction on the day, it won’t be the last. It was quite a simple format - get a ticket, turn up at the Guardian on the day, there will be some short talks, the chance to play with some forthcoming products like our Android app, and some free beer.

I’ll be speaking tonight at the London Hacks/Hackers meeting, and one of the points I’ll be making is that the digital publishing revolution is a perpetual revolution, one that requires constant learning. That section of my talk is partly fuelled by how angry I was made yesterday by a piece in the Press Gazette, which suggested that editors do not value digital media skills.

There are a couple of opportunities open at the moment to visit the user experience team at the Guardian. We are having a “drop-in” open day, and there are vacancies.

Today there has been a Twitter-storm over an email sent from the BBC to Andy Mabbett. He had complained about the BBC’s use of pictures from Twitter, and the reply he got seemed to suggest that the BBC considered anything posted via Twitter to be in “the public domain”. The response was clearly wrong, and at odds with the BBC’s own guidelines about the usage of social media. Several BBC staff responded on Twitter and in the comments on Andy’s blog post. I have some sympathy with whoever wrote that original email.

There has been quite a fuss today about a BBC response to a complaint by Andy Mabbett. It implies that the BBC believes all material posted via Twitter is copyright-free and in the public domain. This approach is at odds with their own terms & conditions of use.

It is easy to think of “data journalism” as being about automatic computer analysis of large datasets, but good data journalism has story-telling at the centre. Over the coming days, weeks, and months there is a lot of data journalism to be done about the riots and looting in the UK. It is an opportunity for long-form data journalism, and the responsibility of the media to use this data in a way that helps us understand the riots, not in a way that prolongs their negative impact.

Last week I was at the London Content Strategy meet-up, where I was giving half of my forthcoming talk at the London Content Strategy Forum, and asking the audience how they would like the second half to develop. Also talking were Lisa Welchman, Sophie Dennis and Tyler Tate. Here are my notes from their talks...

Last night I spoke at a London Content Strategy meetup entitled “Perspectives on Content Strategy”. Normally I’d publish my slides and an essay version of the talk, but this one was a little different. I’m presenting “Taking content strategy to people who already think they have one” at the Content Strategy Forum in London next month, and this was a first run for some of the material.

This week at the Guardian we launched something like 3 million album pages, allowing users to rate, review and buy just about anything that has ever been released. Well, provided it has a MusicBrainz ID anyway.

On Tuesday I blogged my notes from my colleague Laura Oliver’s talk about news community management at Hacks/Hackers London. The other talk at last week’s event was from Christopher Osborne of ITO World, about visualising big data.

I’ve said on many occasions that I am genuinely baffled how so many news organisations seem to think they can grow an active community on their website, without investing in any community management. At the Guardian we have several people in a role called “community co-ordinator” who fulfill this remit. One of them, Laura Oliver, spoke at the last London Hacks/Hackers meet-up. Here are my notes on four of the key points that Laura made in her talk.

Matthew Cock of the British Museum recently visited the Guardian. He was talking about “Wikipedia, the British Museum and the GLAM sector”. GLAM stands for “Galleries, libraries, archives and museums” by the way - and here are my notes from the session.

Fiona Romeo, Head of Digital Media at the National Maritime Museum and Royal Observatory recently visited the Guardian to give us a lunchtime talk last week about “Inviting bots and citizen scientists into the museum”. It was fascinating - and delightfully geeky.